Results & Analysis
Responses land in a live dashboard as they come in — summaries, charts, filtering, and question-level breakdowns, with anonymous response mode available if you don’t need to identify respondents.
Looking for the mean, median or a frequency table for a specific question? See Reading your results for exactly where each statistic lives and what’s included on your plan.
Exploring your data
Section titled “Exploring your data”- Filtering and segmentation — slice results by question, distributor, date range, and other criteria
- Respondent attributes — filter, compare and export by a contact’s fields, or by data passed in through the survey link: Respondent attributes
- Save & resume — respondents can leave a survey and pick up where they left off; duplicate-respondent detection flags repeat submissions
- Trends over time — the dashboard charts responses per day and compares respondents, completions, completion rate and average time with the prior period. On Growth and above, Text Analysis charts sentiment over time and Theme Impact shows which themes low- and high-scoring respondents mention disproportionately, with a mention-volume trend
- NPS analytics — dedicated Promoter/Passive/Detractor breakdowns wherever an NPS question is used
- Quiz scoring — automatic scoring and aggregation for surveys with scored questions
- Text analysis — word frequency and keyword extraction on open-ended answers
- Actions — turn a theme, a key driver, a summary suggestion, an insight or a single response into a follow-up with an owner and a due date: Turn a theme, a driver, or an answer into an action
Quantitative research toolkit
Section titled “Quantitative research toolkit”For research-grade analysis:
| Capability | Notes |
|---|---|
| Cross-tabulation | Up to 3 banner variables, with row/column/total percentages. A question that takes several answers counts a respondent under every answer they chose, so totals count respondents and percentages can add up to more than 100% |
| Chi-squared test of independence | Runs on crosstabs — p-value, degrees of freedom, significance flag, and small-cell/minimum-group-size handling. On a table where a question takes several answers, the test is a bootstrap over all its answers: their chi-squared statistics are added up and compared with resamples of the respondents in which the two questions are unrelated (Bilder and Loughin, 2004), because a single chi-squared test on such a table overstates significance. A weighted table, one too large to resample in about two seconds, or one where too few resamples are usable is tested one answer at a time with a Bonferroni adjustment instead, and the page says which was used |
| Response weighting | Weighting schemes and variables, weight cap/floor with re-normalization, diagnostics, and a defined strategy for unweightable respondents; crosstabs compute weighted counts automatically when a scheme is active |
| Survey and quota-cell response caps | See Survey Builder for setting them up |
Not built today: MaxDiff, conjoint analysis, and statistical tests beyond chi-squared (no t-tests, regression, or TURF). If your methodology depends on these, they aren’t available yet.
Sharing and exporting
Section titled “Sharing and exporting”- Report sharing — public report links with data filtering, for sharing a live view without giving access to the account
- Exports — CSV and Excel/XLSX on every plan; SPSS
.savexport with variable labels, value labels, and measurement levels on Growth and above. Steps: Export your results - Response import — bring existing response data into a survey, including answers a file spreads across several columns: Import answers across several columns
- Exported files — why some CSV cells start with an apostrophe, and how Excel exports keep text answers as typed: What to expect in exported files
See Account & Billing for which of these are included at each plan tier.