Lifetime accounts
If you bought a lifetime subscription before 2026, your account is a lifetime account. It keeps its lifetime status and gets the features of the Solo plan, with no recurring charge.
Plans were restructured in the 2026 rebuild, so Solo is not identical to the Premium plan sold at the time. This page lists what is the same, what is narrower, and what is new.
What changed from Premium to Solo
Section titled “What changed from Premium to Solo”Narrower
Section titled “Narrower”| Premium (before 2026) | Solo today | |
|---|---|---|
| Responses | Unlimited per survey | 2,500 per month |
| Cross-tabulation | Included | Not included |
| SPSS export | Included | Not included |
| Building your own theme | Included | Not included |
| Custom link URL | Included | Not included (branded survey URLs start higher up) |
| Priority support | Included | Not included |
- Unlimited surveys and unlimited questions per survey
- Skip logic and display logic
- A custom thank-you page
- Embedding surveys
- Weighted and quiz scoring
- Export to CSV and Excel
New with Solo
Section titled “New with Solo”- API access
- Removing SurveyRock branding from your surveys
- AI survey generation
- Email campaigns and contact management
Staying on a lifetime account
Section titled “Staying on a lifetime account”Your lifetime status stays as long as you don’t move to a paid plan. Moving to a paid plan (Team or higher) gives up the lifetime status permanently, and the app warns you before that happens.
If you relied on something Premium had
Section titled “If you relied on something Premium had”If a feature you used isn’t listed here, contact support and we’ll tell you straight whether it exists today.