Customer Effort Score (CES) Survey
Measure how easy it was for customers to get their issue resolved or complete a task. Customer Effort Score is one of the strongest predictors of loyalty for support interactions.
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This is the real survey — answer a few questions to see the experience. Nothing you enter here is saved.
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What's inside
- SliderRequired
Overall, how easy was it to resolve your issue today?
- Yes / NoRequired
Did you get the help you needed?
- Open text
What would have made this easier?