Key Drivers and Actions
See which questions actually move your score, and raise a follow-up with an owner and a due date straight from the result.
Key Drivers
Ranks every eligible question by how much it moves together with the outcome you're tracking — NPS, a rating, or a slider — instead of you crosstabbing pairs one at a time. Shows its caveats on the result rather than a number you have to take on faith, and refuses to rank when the data can't support it. Growth plans and above.
Actions
Raise an action from a theme, a key driver result, a summary suggestion, an insight, or a single response. Give it an owner, a status and a due date, and see whether the metric moved once the work was done. On every plan — Free accounts can keep three open at a time, paid plans are unlimited.