Partner program

Recommend SurveyRock to your clients. Earn 30% of what they pay for a year.

The SurveyRock partner program is for the firms clients ask when they need a survey tool. The first 12 firms we accept earn 50% in year one.

You design feedback programs for clients, and at some point the client asks which tool to use. Partners answer that question and get paid when the answer is SurveyRock. You introduce the client, we run the sales conversation, and you never bill anyone.

Who it is for: CX and research consultancies, market research agencies and independent researchers, fractional CX and VoC leaders, HR and employee-experience consultants, and agencies with a research offering. It is a poor fit for firms that sell their own survey software. You would be recommending a competitor to your own product, and that is an awkward position for both of us.

How it works

  1. Apply. Write to partners@surveyrock.com with your firm, your country, the kind of work you do and roughly how many clients you advise. Joining means signing the partner agreement and sending a W-9 (US) or W-8 (outside the US) before you are accepted.

  2. Register a deal. When a client is ready to talk, email the company, the contact, the use case and your relationship to them. Registration is first come, first served and lasts six months. We tell you straight away if it can be accepted.

  3. We run the sales conversation. You stay involved as your client's adviser. Clients buy at list price.

  4. You are paid on what the client pays, quarterly, net 30 after the quarter closes, on cash we have collected.

The terms

Every partner

  • 30% of collected subscription revenue for 12 months on each account you refer. A referred Managed or Managed Plus subscription counts.
  • 10% in year two if you are still active: at least one registered deal in the previous 12 months.
  • Paid quarterly, net 30, on cash we have actually collected. If we refund a payment, the commission on it comes back to us. If a client cancels, you keep the commission on what they paid.
  • No quotas, no exclusivity, no fee to join. You can leave with 30 days' notice.

Founding partners (the first 12 firms we accept) also get

  • 50% of year-one collected revenue on deals you register within 90 days of the date you join. The window starts on your own join date, not on a date for the whole program.
  • A $500 first-deal bonus on your first closed deal that is an annual or longer contract worth $2,500 or more in year one. Paid once the client has stayed 90 days without cancelling or a refund. Once per partner, and not on top of the 50%: on a deal that qualifies for both you get the larger, and if that is the 50%, the $500 waits for your next qualifying deal.
  • Your terms locked on deals you register in your first year, whatever we change later.
  • A direct line to SurveyRock's leadership and a say in how the program develops.
Client buysYear one, 30%Founding, 50%Year two, 10%
Agency Growth, annual: $1,790$537$895$179
Agency Pro, annual: $3,490$1,047$1,745$349

The founding column applies to deals registered in a founding partner's first 90 days. Year two is paid only to partners who are still active. After the first 12 firms are accepted, the program stays open to every partner at 30%.

What your clients get

Plans start free; paid plans are from $35 a month and are all on our pricing page. What partners usually point clients to:

What we don't have yet

So you never promise a client something we cannot deliver: no SOC 2 or ISO 27001 certification yet (both are on our roadmap); no SMS or WhatsApp distribution; no PDF report export; no custom survey domain in production; no custom SMTP (sending through your own mail server).

Your own account

Every accepted partner gets a free SurveyRock Agency Pro account for their own internal use, not for serving clients, normally $349 a month. It runs for 12 months, then renews for another 12 months if we've accepted at least one client registration from you in the year before. If it doesn't renew, we tell you and move it to the Free plan 14 days later. Your surveys and responses stay. Recommend what you've actually run.

The first 12 places are open

Write to us with your firm, your country and the work you do. We reply with the agreement and what we need for the W-9 or W-8.

Questions

What counts as a registration?

An email to partners@surveyrock.com naming the company, the contact, the use case and your relationship to them. We cannot accept one if, in the last 90 days, the organization signed up, contacted us itself, or was in a sales conversation with us, or if it is already a paying customer. A free-plan account does not count. If we decline, we tell you why at once.

Do I invoice my client?

No. The client buys from SurveyRock at list price and you never bill anyone.

What happens if a client cancels?

You keep the commission on what they paid. Refunded payments are the exception: the commission on a refund comes back to us. The $500 first-deal bonus is paid only once the client has stayed 90 days.

When and how am I paid?

Quarterly, net 30 after the quarter closes, on cash collected. US partners are paid by ACH and partners outside the US by Wise.

Can I join from outside the US?

Yes. You send a W-8 instead of a W-9 before you are accepted.

Do I have to disclose that I earn a commission?

Yes. Say so clearly next to any public recommendation of SurveyRock, and describe the product using what is on our site and in the partner kit, so nothing you say can outrun what it does.

Is there a fee, a quota or exclusivity?

No fee, no quota and no exclusivity. You can leave with 30 days' notice.

Building an integration with SurveyRock? See the current integrations and write to us through the contact page.