Connect the Apple App Store, Yelp, and TripAdvisor today, with Google Reviews, Google Play, Facebook, and Trustpilot coming soon. SurveyRock reads what comes in the same way it reads your survey answers — same topics, same sentiment tracking, one dashboard instead of eight tabs.
A rating on Google, a comment on Yelp, a one-star app-store review — each one is real feedback sitting in a tool you'd otherwise check separately from your survey dashboard. SurveyRock brings reviews into the same place it already reads your surveys, so a topic that shows up in both isn't something you find by checking two tools — see Feedback Intelligence for how that works.
Connect the Apple App Store, Yelp, and TripAdvisor today; Google Reviews, Google Play, Facebook, and Trustpilot are coming soon. Reviews come in on a schedule — no manual export or copy-paste. Part of Pro and above.
Every ingested review is scored positive, neutral, or negative alongside its star rating — so sentiment drift shows up even before the rating does.
Post a response to a review directly from SurveyRock on platforms that support responding — no separate login for each one.
Running more than one location? Reviews group by property, with review counts and average rating rolled up per location, not just per account.
A review isn't a second, separate feed — it joins the same topics your survey open-text answers do, so the same shipping-delay complaint shows up whether it came from an NPS comment or a Google review. Full mechanism on Feedback Intelligence.
A few clicks per platform — no engineering ticket required.
New reviews are ingested on a schedule and scored for sentiment as they arrive.
Topics, the Themes Explorer, and ask-your-data all include reviews alongside survey responses from here on — see Feedback Intelligence.
Today: the Apple App Store, Yelp, and TripAdvisor. Google Reviews, Google Play, Facebook, and Trustpilot are coming soon. Reviews come in automatically on a schedule.
Yes. Every review is scored positive, neutral, or negative, and a review can join the same topic as a survey response — see them together in Feedback Intelligence.
Yes. Reviews group by property, with review counts and average rating rolled up per location.
Reviews is part of Pro and above.