Integrations
SurveyRock connects to other tools two ways: direct distribution integrations, and workflow step executors that run as part of an automation.
Distribution
Section titled “Distribution”- Slack — post a survey link into a channel or DM
- Microsoft Teams — same, for Teams channels
Workflow automations
Section titled “Workflow automations”The visual workflow editor can trigger actions in other systems as part of a survey automation (for example, “when an NPS response comes in below 6, notify the account owner in Slack and log it to a Google Sheet”):
- Slack and Microsoft Teams — post messages
- Google Sheets — write rows
- Zendesk and Freshdesk — create or update tickets
- Webhook — call any URL you control, with a JSONata-based transform step available to reshape the payload first
- Email, digest reports, and internal actions (update contact, send survey, close survey, delay/schedule steps)
Workflow triggers include survey events, scheduled runs, and inbound webhooks — see Survey Builder for how automations fit alongside logic and distribution.
Building your own integration
Section titled “Building your own integration”For anything not covered by a built-in step executor, the REST API gives you direct programmatic access to surveys, distribution, contacts, responses, and exports — build your own connection to whatever system you use. See Developers.