{"id":681,"date":"2016-01-22T21:14:38","date_gmt":"2016-01-22T20:14:38","guid":{"rendered":"https:\/\/www.surveyrock.com\/blog\/?p=681"},"modified":"2020-10-19T18:21:24","modified_gmt":"2020-10-19T16:21:24","slug":"surveyrock-best-practices-online-survey-question-types","status":"publish","type":"post","link":"https:\/\/www.surveyrock.com\/blog\/surveyrock-best-practices-online-survey-question-types\/","title":{"rendered":"Online Survey Question Types &#8211; SurveyRock Best Practices"},"content":{"rendered":"\n<p>SurveyRock offers many different <a href=\"https:\/\/www.surveyrock.com\/home\/features.html\" target=\"_blank\" rel=\"noopener noreferrer\">survey question types<\/a> for use on surveys. Below are some best practices associated with various online survey question types.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"865\" height=\"248\" src=\"https:\/\/s3.amazonaws.com\/surveyrock-blog\/blog\/wp-content\/uploads\/2015\/12\/30072720\/2015-12-29_222814.png\" alt=\"Survey Question Types\" class=\"wp-image-683\"\/><\/figure><\/div>\n\n\n\n<!--more-->\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Mandatory Questions<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>Use mandatory questions only as necessary. Using too many mandatory questions tends to result in fewer completes<\/li><li>Reduce the number of mandatory questions on a page, especially if you are requiring involved rating\/matrix questions<\/li><li>Allow for N\/A (non applicable) or &#8216;other\u2019 answer when using mandatory questions. In many cases, if there is no valid answer, the results could be skewed by not allowing a N\/A option<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Ranking and Rating\/Matrix Scale Questions<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>When using ranking and\/ or rating\/matrix questions, limit the number of questions per page. If the respondent has to scroll down to view the next question, consider adding the next question to a new page. In general, it is best to limit the amount of scrolling that a respondent needs to do on one page. Fewer questions per page also causes respondents to use the submit button more frequently which records their answers<\/li><li>Limit the number of items in ranking or rating\/matrix scale questions to fewer than ten. These questions can become difficult to read after ten options. Longer rating\/matrix or ranking questions can also cause display issues in some environments<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Open-Ended\/Textbox Questions<\/strong><\/h3>\n\n\n\n<p>SurveyRock offers three types of open ended questions: Textbox (single line), Textbox (multiple lines) and Text Area Box<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>For short answers, the Textbox (single line) and Textbox (multiple lines) work well; each line is limited to 200 characters<\/li><li>For essay or longer comments, use the Text Area Box to accommodate up to 30 lines and 65.500 characters of text answers.<\/li><\/ul>\n\n\n\n<p>With SurveyRock, you can quickly and easily create online surveys and receive the fast feedback you need to make important decisions. <strong>Remember<\/strong>: the information you need is only a survey away!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>SurveyRock offers many different survey question types for use on surveys. Below are some best practices associated with various online survey question types.<\/p>\n","protected":false},"author":3,"featured_media":682,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[79,35],"class_list":["post-681","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-survey-tips","tag-survey-question-types","tag-survey-tips"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Online Survey Question Types - Best Practices\u00a0| SurveyRock<\/title>\n<meta name=\"description\" content=\"SurveyRock offers many different question types for use on surveys. 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