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    "modified": "2020-10-19T17:46:59",
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    "link": "http:\/\/www.surveyrock.com\/blog\/nl\/klant-enquetes-verkrijgen-klantentrouw\/",
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        "rendered": "Klantenenqu\u00eates versterken de klantloyaliteit"
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        "rendered": "<p>Lijsten met tips voor klantenbinding zijn bedoeld om u te helpen klantenbinding te ontwikkelen en het is geen verrassing dat de enige tip die u normaal gesproken ergens op elke lijst zult tegenkomen, is om <a href=\"http:\/\/www.surveyrock.com\/home\/customer-satisfaction-surveys.html\" target=\"_blank\" rel=\"noopener noreferrer\">klantenenqu\u00eates<\/a>.<\/p>\n\n\n\n<!--more-->\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><a href=\"https:\/\/surveyrock-blog.s3.amazonaws.com\/blog\/wp-content\/uploads\/2015\/09\/06081233\/Customer-Loyalty.jpg\"><img loading=\"lazy\" decoding=\"async\" width=\"474\" height=\"267\" src=\"https:\/\/surveyrock-blog.s3.amazonaws.com\/blog\/wp-content\/uploads\/2015\/09\/06081233\/Customer-Loyalty.jpg\" alt=\"Klant-Loyaliteit\" class=\"wp-image-546\"\/><\/a><\/figure><\/div>\n\n\n\n<p>Studies hebben aangetoond dat loyale klanten:<\/p>\n\n\n\n<p><em>Uw producten en diensten na verloop van tijd steeds opnieuw kopen<\/em><\/p>\n\n\n\n<p><em>Het volume van hun aankopen verhogen<\/em><\/p>\n\n\n\n<p><em>Koop meer dan traditionele aankopen, over productlijnen heen<\/em><\/p>\n\n\n\n<p><em>De producten en diensten van uw bedrijf aan anderen aanbevelen<\/em><\/p>\n\n\n\n<p><em>Ongevoelig worden voor de aantrekkingskracht van de concurrentie<\/em><\/p>\n\n\n\n<p><em>Geef uw bedrijf het voordeel van de twijfel als er iets misgaat<\/em><\/p>\n\n\n\n<p><br>Hou in gedachten:<\/p>\n\n\n\n<p><em>Het kost 7-10 keer meer om een nieuwe klant te werven dan om een bestaande klant te behouden<\/em><\/p>\n\n\n\n<p><em>Een toename van de klantentrouw met slechts 5% kan de levenslange winst per klant met maar liefst 95% doen stijgen<\/em><\/p>\n\n\n\n<p><em>Een toename van de loyaliteit met slechts 2% staat in sommige sectoren gelijk aan een kostenvermindering met 10%<\/em><\/p>\n\n\n\n<p>Regelmatig enqu\u00eates houden, rechtstreeks bij uw klanten, is de beste manier om van hen te horen wat u nodig hebt om ze steeds weer terug te laten komen. Hun antwoorden zijn wat u moet horen.<\/p>",
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        "rendered": "<p>Lijsten met tips voor klantenbinding zijn bedoeld om je te helpen bij het ontwikkelen van klantenbinding en het is geen verrassing dat de ene tip die je normaal gesproken ergens op elke lijst tegenkomt het houden van klantenenqu\u00eates is.<\/p>",
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