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        "rendered": "<p>La reputazione del marchio \u00e8 in gran parte creata attraverso le esperienze combinate e le associazioni che i clienti hanno con la vostra azienda.<\/p>\n\n\n\n<!--more-->\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><a href=\"http:\/\/www.surveyrock.com\/\"><img decoding=\"async\" src=\"https:\/\/surveyrock-blog.s3.amazonaws.com\/blog\/wp-content\/uploads\/2015\/03\/SMB_Customer_Service.jpg\" alt=\"\"\/><\/a><\/figure><\/div>\n\n\n\n<p>La maggior parte dei clienti, indipendentemente dal fatto che abbiano avuto un'esperienza positiva o negativa, si prenderanno il tempo per raccontarla. Se la loro esperienza complessiva \u00e8 fantastica, vorranno provare piacere nel farvelo sapere; se le loro esperienze li hanno lasciati frustrati, vorranno farvi rabbrividire quando leggerete i loro commenti. <\/p>\n\n\n\n<p>Una reputazione di buon servizio clienti \u00e8 qualcosa che le piccole e medie imprese non dovrebbero mettere a repentaglio. I sondaggi online sono uno strumento economico di ricerca di mercato che le PMI possono utilizzare per permettere ai clienti di dire cosa \u00e8 e cosa non \u00e8 la vostra azienda.<\/p>\n\n\n\n<p>I titolari di piccole e medie imprese di successo dimostrano regolarmente di comprendere il valore dei clienti con un servizio impeccabile e la capacit\u00e0 di conservare i clienti trattandoli con cura. L'importanza del servizio clienti \u00e8 anche vista come una ragione per cui le donne titolari di piccole imprese tendono ad avere pi\u00f9 successo degli uomini. In poche parole, sono pi\u00f9 coraggiose a costruire relazioni con altre donne imprenditrici, si sostengono a vicenda e si concentrano sui loro clienti e sulle loro esigenze. Tutto questo permette loro di costruire relazioni pi\u00f9 forti sia online che fuori.<\/p>\n\n\n\n<p>I social media sono un modo in pi\u00f9 per le piccole imprese di mostrare la loro attenzione al cliente, approfittano di un modo mirato di commercializzare la loro attivit\u00e0 online e offrono l'opportunit\u00e0 a tutti di dare il loro feedback. Pubblicare un breve sondaggio sui vostri profili sociali ogni pochi giorni pu\u00f2 aiutare a far tornare i visitatori e a far crescere i vostri clienti, fornendovi allo stesso tempo degli insight sul vostro pubblico.<\/p>\n\n\n\n<p>SurveyRock ti permette di creare facilmente le tue indagini aziendali per monitorare e costruire il tuo marchio. Una volta completata la ricerca, considera la possibilit\u00e0 di condividere i risultati dell'indagine sul tuo sito web e sui tuoi profili sociali per evidenziare statistiche convincenti, di creare un post sul blog intorno ai risultati dell'indagine per condividere approfondimenti e coinvolgere i clienti, nonch\u00e9 di distribuire un comunicato stampa dei tuoi risultati.<\/p>",
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