{
    "id": 302,
    "date": "2015-03-18T16:03:45",
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    "modified": "2020-10-19T13:52:34",
    "modified_gmt": "2020-10-19T11:52:34",
    "slug": "employee-surveys-find-out-what-they-really-think",
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    "link": "http:\/\/www.surveyrock.com\/blog\/hu\/munkavallaloi-felmeresek-deritsd-ki-mit-gondolnak-valojaban\/",
    "title": {
        "rendered": "Munkav\u00e1llal\u00f3i felm\u00e9r\u00e9sek: Megtudni, mit gondolnak val\u00f3j\u00e1ban"
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        "rendered": "<div class=\"wp-block-image\"><figure class=\"alignleft size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/surveyrock-blog.s3.amazonaws.com\/blog\/wp-content\/uploads\/2015\/03\/voeframeworkgraphic_04_28_11.jpg\" alt=\"voeframeworkgraphic_04_28_11\" width=\"325\" height=\"314\"\/><\/figure><\/div>\n\n\n\n<p>Soha nem szabad al\u00e1becs\u00fclni, hogy az alkalmazottak hozz\u00e1\u00e1ll\u00e1sa \u00e9s teljes\u00edtm\u00e9nye milyen tart\u00f3s hat\u00e1ssal lehet az \u00fcgyfelek el\u00e9gedetts\u00e9gi szintj\u00e9re. Kutat\u00e1sok kimutatt\u00e1k, hogy a dolgoz\u00f3k pozit\u00edv hozz\u00e1\u00e1ll\u00e1sa drasztikusan cs\u00f6kkenti azt a k\u00e1rt, amelyet a v\u00e1ratlan probl\u00e9m\u00e1k okozhatnak az \u00e1ltal\u00e1nos \u00fcgyf\u00e9l-el\u00e9gedetts\u00e9gben.<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>A jobb \u00fcgyf\u00e9lkezel\u00e9s mellett a dolgoz\u00f3i el\u00e9gedetts\u00e9g m\u00e9r\u00e9s\u00e9nek \u00e9s jav\u00edt\u00e1s\u00e1nak egy\u00e9b el\u0151nyei k\u00f6z\u00e9 tartozik a fluktu\u00e1ci\u00f3 cs\u00f6kken\u00e9se \u00e9s a k\u00e9pz\u00e9si k\u00f6lts\u00e9gek kapcsol\u00f3d\u00f3 cs\u00f6kken\u00e9se. Emellett a v\u00e1llalat\u00e1nak, mint munkahelynek a jobb meg\u00edt\u00e9l\u00e9se megk\u00f6nny\u00edtheti a min\u0151s\u00e9gi alkalmazottak vonz\u00e1s\u00e1t.<\/p>\n\n\n\n<p>A Willis Towers Watson egy glob\u00e1lis szakmai szolg\u00e1ltat\u00f3 c\u00e9g, amely nagyszer\u0171 szolg\u00e1ltat\u00e1sokat k\u00edn\u00e1l <a href=\"https:\/\/www.willistowerswatson.com\/en-US\/Insights\/2019\/02\/whats-trending-in-employee-engagement\" target=\"_blank\" rel=\"noreferrer noopener\">Munkav\u00e1llal\u00f3i elk\u00f6telezetts\u00e9gi trendek<\/a> vagy l\u00e1sd m\u00e9g a Mercer <a href=\"https:\/\/www.mercer.com\/our-thinking\/career\/global-talent-hr-trends.html\" target=\"_blank\" rel=\"noreferrer noopener\">2020-as glob\u00e1lis tehets\u00e9gtrendek tanulm\u00e1ny<\/a>. Sok informat\u00edv olvasnival\u00f3 \u00e1ll rendelkez\u00e9sre a honlapjukon, ez\u00e9rt mindenk\u00e9ppen t\u00f6lts\u00f6n el egy kis id\u0151t a b\u00f6ng\u00e9sz\u00e9ssel, az alkalmazottai \u00e9s az \u00fcgyfelei \u00f6r\u00fclni fognak, hogy megtette.<\/p>\n\n\n\n<p>Sok c\u00e9gtulajdonos nem ismeri fel, hogy milyen er\u0151s kapcsolat van az alkalmazottak boldogs\u00e1ga \u00e9s a v\u00e1llalkoz\u00e1s sikere k\u00f6z\u00f6tt. Boldog, hozz\u00e1\u00e9rt\u0151 alkalmazottak n\u00e9lk\u00fcl nem lehet sikeres v\u00e1llalkoz\u00e1sod, ez\u00e9rt van \u00e9rtelme, hogy egy dolgoz\u00f3i el\u00e9gedetts\u00e9gi felm\u00e9r\u00e9s seg\u00edts\u00e9g\u00e9vel nyomon k\u00f6vethesd alkalmazottaid hozz\u00e1\u00e1ll\u00e1s\u00e1t a munk\u00e1jukhoz \u00e9s a munkahely\u00fckh\u00f6z.<\/p>\n\n\n\n<p><a href=\"http:\/\/www.surveyrock.com\/home\/employee-surveys.html\">Munkav\u00e1llal\u00f3i felm\u00e9r\u00e9sek<\/a> seg\u00edthet meg\u00e9rteni a munkav\u00e1llal\u00f3k \u00f6tleteit, v\u00e9lem\u00e9ny\u00e9t \u00e9s agg\u00e1lyait - am\u00edg m\u00e9g van id\u0151 a cselekv\u00e9sre. Az online felm\u00e9r\u00e9sek lehet\u0151v\u00e9 teszik, hogy a k\u00e9rd\u0151\u00edveket egyszer\u0171en eljuttassa az \u00f6sszes alkalmazottnak, \u00e9s gyors, megval\u00f3s\u00edthat\u00f3 visszajelz\u00e9seket gy\u0171jts\u00f6n. Ne feledje, hogy a bizalmas felm\u00e9r\u00e9sek - ahol a munkav\u00e1llal\u00f3k v\u00e1laszai n\u00e9vtelenek - n\u00f6velik a munkav\u00e1llal\u00f3k r\u00e9szv\u00e9teli ar\u00e1ny\u00e1t, valamint a visszajelz\u00e9sek min\u0151s\u00e9g\u00e9t. Ne feledje, hogy a felm\u00e9r\u00e9seket \u00fagy alak\u00edtsa ki, hogy az anekdotikus visszajelz\u00e9sek mellett haszn\u00e1lhat\u00f3 adatokat is gy\u0171jts\u00f6n.<\/p>\n\n\n\n<p>A visszajelz\u00e9sek megfelel\u0151 id\u0151pontokban t\u00f6rt\u00e9n\u0151 \u00f6sszegy\u0171jt\u00e9se lehet\u0151v\u00e9 teszi, hogy a legfontosabb er\u0151forr\u00e1s\u00e1t m\u00e9g azel\u0151tt ellen\u0151rizze, miel\u0151tt t\u00fal k\u00e9s\u0151 lenne. Ha egy v\u00e1llalat nem ad lehet\u0151s\u00e9get a dolgoz\u00f3knak a visszajelz\u00e9sre, akkor figyelmen k\u00edv\u00fcl hagyja az \u00fczletmenet potenci\u00e1lis probl\u00e9m\u00e1s pontjait. A visszajelz\u00e9seket egy adott esem\u00e9nyt k\u00f6vet\u0151en kell \u00f6sszegy\u0171jteni a folyamatok nyomon k\u00f6vet\u00e9se \u00e9rdek\u00e9ben, valamint meghat\u00e1rozott id\u0151k\u00f6z\u00f6nk\u00e9nt, hogy hasznos el\u00e9gedetts\u00e9gi adatokat gy\u0171jts\u00f6n:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Miel\u0151tt egy munkav\u00e1llal\u00f3 bel\u00e9pne, hogy jav\u00edtsa a felv\u00e9teli folyamatot; <\/li><li>Az alkalmazottak eligaz\u00edt\u00e1sa ut\u00e1n, hogy jav\u00edtsa az alkalmazottak beilleszked\u00e9si folyamat\u00e1t;<\/li><li>Negyed\u00e9vente a v\u00e1llalati el\u00e9gedetts\u00e9gi felm\u00e9r\u00e9sek;<\/li><li>F\u00e9l\u00e9vente teljes\u00edtm\u00e9ny\u00e9rt\u00e9kel\u00e9s c\u00e9lj\u00e1b\u00f3l;<\/li><li>A munkav\u00e1llal\u00f3 kil\u00e9p\u00e9se ut\u00e1n a megtart\u00e1s jav\u00edt\u00e1sa \u00e9rdek\u00e9ben<\/li><\/ul>\n\n\n\n<p>Az esem\u00e9nyalap\u00fa felm\u00e9r\u00e9sek id\u0151z\u00edt\u00e9s\u00e9t a munkav\u00e1llal\u00f3i interakci\u00f3 hat\u00e1rozza meg; az adatokat k\u00f6zvetlen\u00fcl az interakci\u00f3 ut\u00e1n kell gy\u0171jteni, am\u00edg az \u00e9lm\u00e9ny m\u00e9g frissen \u00e9l a munkav\u00e1llal\u00f3 eml\u00e9kezet\u00e9ben. A munkav\u00e1llal\u00f3i el\u00e9gedetts\u00e9gi felm\u00e9r\u00e9sek eset\u00e9ben a felm\u00e9r\u00e9seket ink\u00e1bb az \u00e9v folyam\u00e1n kell elosztani, mint \u00e9vente egyszer elv\u00e9gezni. Ha minden \u00e9vben csak egy adatpont van, akkor egyetlen k\u00f6zelm\u00faltbeli esem\u00e9ny nagy hat\u00e1ssal lehet az eredm\u00e9nyekre, \u00e9s befoly\u00e1solhatja az \u00fczleti d\u00f6nt\u00e9seket.<\/p>\n\n\n\n<p>A SurveyRock az\u00e9rt van itt, hogy seg\u00edtsen \u00d6nnek <a href=\"http:\/\/www.surveyrock.com\/home\/employee-surveys.html\">a munkav\u00e1llal\u00f3k visszajelz\u00e9seinek \u00f6sszegy\u0171jt\u00e9se<\/a> a:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Munkav\u00e1llal\u00f3i el\u00e9gedetts\u00e9g <\/li><li>El\u0151ny\u00f6k el\u00e9gedetts\u00e9g<\/li><li>Karrierk\u00e9pz\u00e9s \u00e9s -fejleszt\u00e9s<\/li><li>360 \u00e9rt\u00e9kel\u00e9s<\/li><li>\u00d6n\u00e9rt\u00e9kel\u00e9s<\/li><li>Csapatmunka \u00e9rt\u00e9kel\u00e9se<\/li><li>\u00e9s \u00edgy tov\u00e1bb...<\/li><\/ul>",
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        "rendered": "<p>Soha nem szabad al\u00e1becs\u00fclni, hogy az alkalmazottak hozz\u00e1\u00e1ll\u00e1sa \u00e9s teljes\u00edtm\u00e9nye milyen tart\u00f3s hat\u00e1ssal lehet az \u00fcgyfelek el\u00e9gedetts\u00e9gi szintj\u00e9re. Kutat\u00e1sok kimutatt\u00e1k, hogy a dolgoz\u00f3k pozit\u00edv hozz\u00e1\u00e1ll\u00e1sa drasztikusan cs\u00f6kkenti azt a k\u00e1rt, amelyet a v\u00e1ratlan probl\u00e9m\u00e1k okozhatnak az \u00e1ltal\u00e1nos \u00fcgyf\u00e9l-el\u00e9gedetts\u00e9gben.<\/p>",
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