In creating a visual representation of your survey results there are a few options to consider so be sure to choose the format that will best illustrates your findings.

Infusionsoft put together a helpful list of 7 Things You Must Know About Your Customers:

1. Their Name. Nothing speaks to an individual faster than their first name. Use it to build your relationship with your customer.

“Survey your existing clients” is a common suggestion to help your business grow. We here at SurveyRock know how important surveying your customers is to your success and want your customer satisfaction surveys to help you gain actionable insights you can really use.

It’s important to spend the needed time and effort when planning your survey as bad information is worse than no information at all. Follow this design checklist to help you design a survey that will provide actionable, clear information for your decisions.

It is important to capture the respondent’s interest in your survey immediately. If you are sending email to people within the United States, it is also important to follow the rules set forth by the CAN-SPAM Act.

One of the challenges involved in conducting an effective market research study is locating a random sample of respondents for your survey. When you need to test advertising effectiveness, conduct brand comparison research or evaluate website usability, online survey panels are a helpful tool in developing stronger business cases with the right data.

What is a good survey?

A good survey provides you with actionable, clear information for your business decisions. Good surveys have higher response rates and higher quality data. Good surveys are easy to fill out and aren’t confusing.

A compelling survey invitation will increase the number of recipients who open your email, and increase the number who click on the survey link to complete it.

It happens to the best of us.  You’ve just finished creating a masterpiece of a survey.  Every question is carefully crafted to help the user understand what you’re looking for and short enough to keep them from moving on.  But then you realize that question 4 would really make more sense after question 7.  What do you do now???  No worries!  That’s why we have the “Sort Page Elements” function.  This lets you change the order of any or all elements of a page or even change the order of entire pages.  To see a detailed tutorial, please go to our support page.